Mike arrived promptly, was extremely professional, friendly, helpful, and courteous. I left Mike at my house and when I came back later that day, my carpets looked brand new and smelled so clean and fresh. There were some real problem areas with heavy traffic and stains, but you would never know they were once there. Thank you for doing such a great job and I will be recommending to you anyone who is looking to have their carpets cleaned.
First let me start by saying our carpets are white, 4 years old and never been professionally cleaned...my fault. We also have a dog and cat. My procrastination turned out to be a GREAT thing because I met Mike, the owner of Astrella's. Although Mike did not promise fantastic results that is what he delivered. 4 rooms of white carpet were restored to looking as new as the day they were installed. Added to the day was a request to clean a wool area rug. I thought Mike did a great job on that BUT because he was not satisfied with the results, there was no charge!! To show you how much faith I have in Mike's cleaning abilities and integrity, I had him add my carpets to a 6 month schedule. Once you have found the best there is in any service you should do 2 things: always use that company and (2) let everyone else know who that terrific company is! Mike, thanks again and sorry this is a month late....don't delay like I did - call Mike asap!!
VERY professional! Provided me with a written estimate and a convenient appointment time. Mike was very punctual and flexible with my schedule. The job took exactly as long as he estimated and cost exactly as priced! Very competitive rates. He cleaned up immaculately when he left and the carpet looks brand new!!! Completely trustworthy.